Privacy Policy

Wild Moon Corp - QuickBooks Billing Portal

Last Updated: June 15, 2023

1. Introduction

Wild Moon Corp ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QuickBooks billing portal service ("Service").

2. Information We Collect

QuickBooks Data

When you connect your QuickBooks Online account, we access:

• Invoice information (numbers, dates, amounts, line items)
• Customer contact details (names, email addresses, billing addresses)
• Payment records and account balances
• Company information (business name, address, branding)

Portal Usage Data

We automatically collect:

• Login times and portal activity
• IP addresses and device information
• Browser type and operating system
• Pages viewed and features used
• Error logs and performance data

Information You Provide

• Account registration details
• Customer portal customization preferences
• Support communications
• Feedback and survey responses

Customer Portal Data

When your customers use the portal:

• Login attempts and session data
• Invoice views and download activity
• Payment initiation data (we don't store payment details)

3. How We Use Your Information

We use collected information to:

• Provide the Service: Display invoices, sync payment data with QuickBooks
• Maintain Security: Monitor for unauthorized access and fraud prevention
• Improve Service: Analyze usage patterns to enhance features and performance
• Customer Support: Respond to inquiries and troubleshoot issues
• Legal Compliance: Meet regulatory requirements and enforce our Terms

We do NOT use your information for:

• Marketing or advertising (unless you opt-in)
• Selling to third parties
• Competing with your business
• Any purpose unrelated to providing the Service

4. Information Sharing and Disclosure

With Your Consent

• We only share data when you explicitly authorize it
• You control which customers can access the portal

Service Providers

We may share data with trusted third parties who help us operate the Service:

• Cloud hosting providers (for secure data storage)
• Payment processors (when customers initiate payments)
• Analytics services (for performance monitoring)
• Support tools (for customer service)

All service providers are contractually bound to protect your data and use it only for authorized purposes.

QuickBooks Integration

• Data flows between your QuickBooks account and our Service via official APIs
• Payment confirmations are automatically synced back to QuickBooks
• You can disconnect this integration at any time

Legal Requirements

We may disclose information when required by law, court order, or to:

• Protect our legal rights
• Prevent fraud or security threats
• Comply with regulatory investigations
• Protect the safety of users or the public

5. Data Security

We implement industry-standard security measures:

• Encryption: All data is encrypted in transit (SSL/TLS) and at rest
• Access Controls: Strict employee access limitations with multi-factor authentication
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Data hosted on SOC 2 compliant cloud platforms
• Incident Response: Procedures for detecting and responding to security breaches

Payment Security

• We never store credit card numbers, bank accounts, or payment credentials
• Payment processing occurs directly through your existing merchant accounts
• We only receive confirmation that payments were successful or failed

6. Data Retention

• Active Accounts: We retain data as long as your account is active
• Inactive Accounts: Data is deleted 90 days after account termination
• Legal Requirements: Some data may be retained longer to comply with laws
• Backup Systems: Data in backups is automatically purged based on retention schedules

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access and Portability

• Request a copy of your personal data
• Export your data in a machine-readable format

Correction and Updates

• Correct inaccuracies in your personal information
• Update account details and preferences

Deletion

• Request deletion of your personal data
• Close your account and remove associated data

Restrictions

• Limit how we process your personal data
• Object to certain uses of your information

Withdraw Consent

• Revoke authorization for QuickBooks access
• Opt-out of non-essential communications

To exercise these rights, contact us at privacy@wildmooncorp.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Enable core portal functionality and security
• Performance Cookies: Monitor service performance and identify issues
• Preference Cookies: Remember your settings and customizations

We do NOT use:

• Advertising or marketing cookies
• Third-party tracking pixels
• Cross-site tracking tools

You can control cookies through your browser settings, but disabling essential cookies may affect Service functionality.

9. Third-Party Links and Integrations

Our Service integrates with:

• QuickBooks Online: Subject to Intuit's privacy policy
• Payment Processors: Subject to their respective privacy policies
• Support Tools: For customer service purposes only

We are not responsible for the privacy practices of these third-party services.

10. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States where our servers are located. We ensure appropriate safeguards are in place for international transfers.

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected a child's information, we will delete it immediately.

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we don't sell personal information)
• Right to non-discrimination for exercising privacy rights

13. European Privacy Rights (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation:

• Our lawful basis for processing is typically contractual necessity or legitimate interest
• You have the right to lodge complaints with supervisory authorities
• Data transfers outside the EU are protected by appropriate safeguards

14. Privacy Policy Changes

We may update this Privacy Policy periodically. When we do:

• We'll post the updated policy on our website
• We'll update the "Last Updated" date
• For material changes, we'll notify you via email
• Continued use of the Service constitutes acceptance of changes

This Privacy Policy should be reviewed by qualified legal counsel and compliance experts before implementation. Privacy laws vary by jurisdiction and are subject to change.